Steelcorp’s Customer Care Commitment
For more than 20 years, Steelcorp’s clients have enjoyed our dedicated approach to customer care. This continues to this day, with our commitment to you outlined below. Steelcorp prides itself on delivering quality sheds and a stress-free process. We’re here to guide you through the process and assist every step of the way.
We will meet face to face with you to connect. We will listen. We will understand. We will advise. We seek to understand before being understood.
With more than 100 years of combined industry experience we can safely say that “we know sheds”. We do not take shortcuts and every project is professionally certified by our engineering partners. You can trust us to get it right.
It’s critically important for our clients and trade partners to be continually updated during every stage of the project. We’ve embraced modern software that ensures a centralised hub for project management and communication. We remove shed jargon and aim to use simple language that is easy to understand.
At the centre of our existence lies the desire for fabrication excellence. We pride ourselves in quality workmanship and our hardworking innovative manufacturing team embody these traits. Components pass through a tried and tested review process that guarantees precision.
It’s vital for us to ensure your structure is erected safely and professionally by our reliable and accredited install teams. Our project managers conduct multiple site inspections throughout the process to ensure a superior build.
Once your build is officially complete, our project handover process gets under way. You will be given the opportunity to provide formal feedback, which we take very seriously. If you are unsatisfied we will do our utmost to rectify that.
Ongoing follow up
We’ve departed your site leaving you with a special structure that is now ready to be put to work. Whether it be protecting your machinery from the elements, providing a safe secure environment for your livestock, creating that new manufacturing facility for your growing business or simply storing hay our commitment to quality lives on. We will continue to stand beside our structures and will reach out to you as your relationship with your new structure develops.